Front Desk Representative

About the role

We are seeking a friendly Front Desk Representative to be the first point of contact for visitors and callers at our main entrance. You will create a welcoming atmosphere, handle inquiries, and support daily office operations.

Key responsibilities

• Maintain a tidy, well‑stocked front desk with pens, forms, and paper.
• Greet and welcome guests, answer questions, and address complaints.
• Answer incoming calls, redirect them or take messages.
• Receive, sort, and distribute letters and packages.
• Prepare outgoing mail, draft correspondence, and secure parcels.
• Check, sort, and forward emails.
• Monitor office supplies, place orders when needed, and keep updated records and files.
• Track office expenses and costs.
• Assist with additional tasks such as travel arrangements and scheduling.

Required profile

• Proven experience as a front‑desk representative, receptionist or similar role.
• Familiarity with office equipment (fax, printer, etc.).
• Basic knowledge of office management and bookkeeping.
• Excellent oral and written English communication.
• High school diploma; further qualifications are a plus.

Required skills

• Microsoft Excel
• Microsoft Word
• Operation of office equipment (fax, printer)
• Basic bookkeeping

What we offer

• Opportunity to be the face of the company and develop customer‑service expertise.
• Dynamic work environment with varied administrative responsibilities.