Deputy Registrar

About the role

The Deputy Registrar will support the Registrar in managing the University’s core administrative functions, ensuring smooth admission, registration, record‑keeping and graduation processes.

Key responsibilities

• Coordinate student admission, registration, matriculation, academic records and graduation processes as assigned.
• Supervise administrative staff and monitor performance of assigned units.
• Prepare official correspondence, reports, minutes, memoranda and other administrative documents.
• Support the organisation of Council, Senate, committee and other official University meetings.
• Maintain accurate student and staff records in line with university policies and data‑protection requirements.
• Handle student enquiries, complaints and provide administrative support services.
• Monitor compliance with University regulations, procedures and deadlines.
• Assist with recruitment documentation, staff onboarding, personnel records and other HR functions where required.
• Help implement digital administrative systems and student information management platforms.
• Prepare periodic administrative reports and recommend improvements to operational efficiency.

Required profile

• A good bachelor's degree in public administration, business administration, management, education or a related discipline.
• Post‑graduate qualification or professional certification is an advantage.
• Demonstrable administrative experience, preferably in a university or higher‑education institution.
• Excellent written and verbal communication skills.
• Strong organisational, record‑keeping, computer and interpersonal abilities.
• Ability to maintain confidentiality and work effectively under pressure.