Data Tracking Assistant – Fleet Operations

About the role

The Data Tracking Assistant will support the transportation team by monitoring truck movements and analysing performance data to improve operational efficiency. This role combines real‑time tracking, reporting and coordination with drivers and customers to ensure smooth fleet operations.

Key responsibilities

• Track and monitor truck movements to improve turnaround time and fleet efficiency.
• Monitor idle trucks at loading sites and in transit, reporting delays and inefficiencies.
• Prepare daily, weekly and monthly performance reports using reporting tools.
• Log and address customer complaints via toll‑free lines and other channels.
• Escalate unsafe driving behaviours such as overspeeding detected by tracking devices.
• Track renewal and issuance of expired truck documents to ensure regulatory compliance.
• Install and maintain tracking devices on all fleet vehicles.

Required profile

• Diploma or OND in a relevant discipline; professional certifications in logistics, fleet management, transportation or data analytics are a plus.
• Minimum two years of experience in data tracking, fleet monitoring or transportation operations.
• Strong analytical and problem‑solving abilities with high accuracy in reporting.
• Excellent communication and interpersonal skills.
• Detail‑oriented, organized and able to interpret tracking data effectively.

Required skills

• GPS tracking
• Fleet management systems
• Data analytics