Data Tracking Officer

About the role

The Data Tracking Officer is responsible for coordinating the tracking and monitoring of trucks and driver activities to improve fleet efficiency, ensure compliance, support operational performance, and enable timely incident reporting.

Key responsibilities

• Monitor and track truck and driver activities using tracking systems.
• Analyze tracking data and generate reports to enhance fleet efficiency and utilization.
• Coordinate the activities of Data Tracking Operators.
• Install, maintain, and troubleshoot vehicle tracking devices.
• Identify, escalate, and follow up on driver violations to ensure appropriate resolution and compliance.
• Monitor tracking service accounts and liaise with network service providers where necessary.
• Manage and maintain tracking facilities and equipment.
• Monitor the validity of truck operating documents and advise on timely renewals, including vehicle licenses, hackney permits, and related certifications.
• Prepare accurate and timely tracking reports for management decision‑making.
• Support initiatives aimed at reducing accidents and improving truck turnaround time (TAT).

Required profile

• Strong analytical and problem‑solving abilities.
• Excellent communication and interpersonal skills.
• Detail‑oriented with high accuracy in reporting.
• Ability to monitor and interpret tracking data effectively.
• Good organizational and coordination skills.

Required skills

• Experience using GPS tracking systems.
• Experience with fleet management software.
• Installation, maintenance, and troubleshooting of vehicle tracking devices.