Data Entry Officer – Hybrid (Oyo, Nigeria)

About the role

The Data Entry Officer will ensure merchant and product information is accurately entered and maintained in the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you will support fast go‑lives and reliable reporting for retail customers across Nigeria.

Key responsibilities

• Input, update and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels and customer profiles.
• Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload.
• Prepare merchant accounts ahead of onboarding by populating required product, inventory and configuration data within agreed timelines.
• Review merchant‑submitted data templates for errors or missing fields and follow up to resolve gaps.
• Conduct data validation checks to identify and correct errors, duplicates or outdated records.
• Maintain accurate records of data entry activities, import logs and correction history in the CRM.
• Fulfil ad‑hoc data requests from Onboarding Specialists, Account Managers and Support teams within SLA windows.

Required profile

• Strong attention to detail and commitment to data accuracy.
• Ability to work collaboratively with onboarding and account teams.
• Experience handling bulk data imports and meeting tight deadlines.
• Organised and capable of documenting processes and anomalies.

Required skills

• Spreadsheet software (e.g., Microsoft Excel)
• CSV file handling and data import
• Data validation techniques
• Familiarity with CRM systems