Counter Sales Attendant

About the role

Simplygood Management And Services is hiring a full-time Counter Sales Attendant in Lagos (Marina). The role covers welcoming customers, taking and processing food and beverage orders, handling payments and keeping the counter area tidy.

Key responsibilities

• Welcome customers warmly and attend to their enquiries.
• Receive and process food and beverage orders, giving information on menu items, prices, promotions and special offers.
• Enter orders accurately into the Point of Sale (POS) system and collect cash, POS, transfer and other approved payments.
• Issue receipts, keep accurate accounts of cash received and sales made each shift, and report payment discrepancies and complaints to the supervisor.
• Coordinate with the kitchen and bar for timely order preparation and delivery, and package takeaway orders correctly.
• Upsell food, drinks and promotional offers to increase sales.
• Keep the counter, payment terminal and surroundings clean and organised, and monitor takeaway packs and other counter supplies.
• Prepare and submit daily sales reports and shift handover records, and comply with customer service, hygiene, safety and operational policies.

Required profile

• A minimum of 1 year of experience.
• A minimum of SSCE.