Client Service Representative – Graduate NYSC Intern

About the role

This internship is designed for a recent graduate who is an NYSC Corp Member and wants to gain hands‑on experience in client service and business development. You will be the first point of contact for prospective and existing clients, creating a strong first impression of the firm.

Key responsibilities

• Respond promptly and professionally to client enquiries across phone, email and digital channels.
• Engage prospects in meaningful conversations to understand their needs, challenges and requirements.
• Clearly communicate and pitch the firm’s services, identifying qualified leads.
• Support the conversion of prospects into clients and maintain accurate records of interactions.
• Build and maintain strong relationships with both prospective and existing clients.
• Collaborate with internal teams to ensure a seamless client experience.

Required profile

• Bachelor’s degree or equivalent qualification.
• NYSC Corp Member status.
• Previous experience in a client‑facing, customer service, business development, sales or account management role.
• Strong verbal and written communication skills.
• Professional appearance, demeanour and personal presence.
• Ability to work independently, take initiative and meet targets.