Chief Operations Officer - Security Services

About the role

A security services company is looking for a Chief Operations Officer based in Nigeria. The role oversees daily operations, security operations and risk management, team leadership, client relationships and business performance, and requires 8-12 years of relevant experience.

Key responsibilities

• Oversee daily operations and develop operational strategies, standards, performance indicators and accountability frameworks
• Manage security operations, deployment planning and service delivery, including protocols, emergency response plans and risk assessments
• Ensure compliance with Nigerian laws, security regulations, licensing requirements and industry standards
• Lead, supervise and develop operational managers, security supervisors and field personnel, and set up reporting lines and performance management systems
• Maintain relationships with key clients and partners, turn their security needs into operational plans and support business development proposals
• Translate strategic objectives into operational plans, monitor performance and prepare periodic operational reports
• Lead crisis management, coordinate responses to major incidents and develop contingency and business continuity plans

Required profile

• Bachelor's degree in Security Management, Criminology, Business Administration, Management, Public Administration or a related discipline; professional qualifications or equivalent experience are an advantage
• 8-12 years of relevant experience, including security operations, law enforcement, military service, intelligence or private security management
• Proven senior operational leadership or management experience
• Ability to manage teams and oversee multiple operational activities
• Strong knowledge of security risk assessment, incident management, operational planning and emergency response
• Experience developing operational policies, SOPs and performance management frameworks
• Willingness and ability to relocate to Nigeria