Chief Operating Officer

About the role

Troven Solution Services Ltd is looking for a Chief Operating Officer based in Abuja, Nigeria. The role oversees day-to-day operations across the farm, roastery, cafés and restaurant, turning business strategy into operational plans, budgets and measurable KPIs.

Key responsibilities

• Manage farm operations, production, harvesting, processing and their integration with roasting, packaging and distribution
• Drive profitability, cost control, margin improvement and P&L performance across all business units
• Oversee procurement, supply chain, inventory and vendor relationships
• Lead new outlet openings, farm expansion and wholesale growth initiatives
• Develop SOPs, reporting dashboards and operational systems to improve efficiency
• Lead and coach the Farm Manager, Heads of Department and Outlet Managers
• Ensure compliance with food safety, NAFDAC, agricultural, environmental and labour regulations
• Maintain consistent product quality, service standards and customer experience

Required profile

• Bachelor's degree in Business Administration, Operations, Agribusiness, Hospitality or a related field; an MBA is an added advantage
• 8-12 years of relevant experience, including at least 4 years in a senior operations role in F&B, hospitality, retail or FMCG
• Proven experience managing multi-unit operations; farm operations or agro-processing experience is a strong advantage

Required skills

• Strong financial acumen, including P&L ownership and cost management
• Excellent leadership, negotiation and communication skills
• Proficiency in ERP/POS systems and reporting tools