Channel Operations Manager

About the role

The Channel Operations Manager will work closely with the Africa regional team to develop client and agency relationships and support advertising campaigns. The role is accountable for meeting performance targets and improving operational efficiency across the marketing lifecycle.

Key responsibilities

• Collaborate with regional teams to develop relevant clients/agencies and provide ad campaign support.
• Identify pain points across pre‑sales and in‑sales stages and deliver marketing planning proposals.
• Analyze business data, sales activities and market trends to pinpoint bottlenecks.
• Coordinate with internal product teams to align objectives, resolve issues and optimize operational strategies.
• Support daily customer operations for the sales team, including order settlement and account diagnosis.

Required profile

• Minimum 3 years of experience in OEM vendor end‑to‑end operations, channel management or internet advertising.
• Proficiency in performance advertising and familiarity with manufacturer traffic characteristics.
• Strong B2B sales partnership liaison and management skills, with a proven track record of independent client development.
• Excellent logical thinking, collaboration and communication abilities.

Required skills

• Performance advertising
• AI tools for generating presentations