Branch Manager - Microfinance Bank

About the role

CredPal's Microfinance Bank Dawakin Kudu Limited is looking for an experienced, commercially astute Branch Manager for its branch in Kano. The role drives business growth, manages branch operations, leads a high-performing team and ensures regulatory compliance while delivering an excellent customer experience. It suits a results-driven leader who can mobilize deposits, grow loan portfolios and deliver sustainable profitability.

Key responsibilities

• Drive deposit mobilization, loan disbursement and revenue growth, own branch targets and onboard new customers and partnerships
• Recruit, lead and train the branch team, set performance targets and foster a sales-driven culture
• Ensure compliance with CBN regulations and internal policies, keep the loan portfolio healthy with low NPLs and enforce internal controls
• Deliver excellent customer service, build relationships with high-value clients, drive cross-selling and handle escalations
• Oversee daily operations including credit processing and cash management, and keep costs and resource use under control
• Research the market, engage regulators and community leaders and position the branch as a key financial partner in the Kano business ecosystem

Required profile

• Bachelor's degree in Finance, Business Administration, Economics or a related field
• MCIB (Member, Chartered Institute of Bankers of Nigeria) certification is required
• At least 5 years of experience strictly within a microfinance bank, with at least 3 years in a leadership role
• Strong knowledge of the Kano market and proven track record in deposit mobilization, loan disbursement and revenue growth
• Must reside in Kano State; preference for candidates based in or around Dawakin Kudu

Required skills

• Solid understanding of credit risk management and regulatory compliance
• Excellent leadership, communication and stakeholder management skills
• Analytical and decision-making capabilities

What we offer

• The opportunity to lead finance and operations in a high-growth microfinance institution
• Direct impact on strategic and operational decisions
• A fast-paced, performance-driven environment with strong growth potential