Admin Manager

About the role

Integrated Powtechelectronics is looking for an Admin Manager to support its day-to-day operations. The role covers office administration, records and inventory support, customer service and online engagement, and coordination between management, the technical team, suppliers and customers.

Key responsibilities

• Manage daily office activities, keep filing systems organised and handle routine administrative tasks.
• Maintain accurate customer records, supplier information, invoices, receipts and other business documents.
• Assist with stock records, monitor inventory movements, document product receipts and dispatches, and report discrepancies.
• Respond professionally to customer enquiries, maintain customer information and follow up where necessary.
• Monitor social media platforms, reply to comments and direct messages, and escalate technical or sales questions to the right team.
• Keep positive customer relationships on social media, give accurate information on products and services and direct prospects to the sales team.
• Assist with appointments, installation schedules, maintenance visits and internal meetings.
• Prepare, update and organise reports, forms, correspondence and operational records.
• Coordinate information between management, the technical team, suppliers and customers.
• Ensure administrative and store procedures are followed and records are properly documented.
• Assist management with other administrative and operational duties as required.

Required profile

• Minimum qualification of HND.
• 1 year of previous experience in a similar role.