Teller / Front Desk / Executive Assistant Officer

About the role

A CBN-licensed, technology-driven financial institution offering digital banking, payments, savings and credit solutions to individuals, merchants, SMEs and businesses is hiring a Teller/Front Desk/Executive Assistant Officer in Lagos. The role provides administrative and operational support to the Managing Director, coordinates executive activities, supports teller operations and handles front desk and customer-facing duties. Graphic design experience is required.

Key responsibilities

• Teller and payment operations: receive deposits, handle cash, transfers and payment collections, issue receipts and confirmations, balance daily cash, reconcile end of day, keep accurate records and support customer onboarding and enquiries.
• Executive and administrative support: manage the Managing Director's calendar and meetings, draft letters, reports and presentations, organize travel, accommodation, visas and itineraries.
• Business support: help track initiatives and deadlines, support board papers and executive presentations, conduct research and follow up on deliverables.
• Stakeholder coordination: act as liaison between the Managing Director and partners, regulators, investors and others, coordinate communications, plan events, maintain filing systems and attend to visitors and callers at the front desk.
• Graphic design: create graphics, presentations and reports, keeping them consistent with organizational standards.
• Confidentiality and governance: handle sensitive information discreetly and comply with company policies and documentation standards.

Required profile

• Bachelor's degree or HND in Business Administration, Management, Communications, Finance or a related field.
• Minimum 2 years' experience as an Executive Assistant, Front Desk Officer, Teller, Administrative Officer or in a similar role.
• Graphic design experience is required; banking, fintech or financial services experience is an advantage.
• Detail-oriented, dependable, able to work independently with minimal supervision and to handle confidential information.

Required skills

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Graphic design tools and presentation design
• Good numerical and cash-handling skills
• Strong communication, research, problem-solving and customer service skills