Technical Writer

About the role

We are looking for a Technical Writer to create, edit, and maintain clear documentation for our products, systems and processes. You will work closely with developers, engineers and product managers to translate technical information into user-friendly guides and reference material.

Key responsibilities

• Create and update user guides, manuals, API documentation, technical reports, FAQs and knowledge-base articles.
• Collaborate with developers, engineers, product managers and subject-matter experts to gather accurate technical information.
• Ensure documentation is consistent, accurate, versioned and accessible to relevant users.
• Organise content using appropriate formatting, templates and documentation standards.
• Research and verify technical details before publication and maintain documents through product changes.

Required profile

• Proven experience as a Technical Writer or in a similar documentation role.
• Excellent written and verbal communication with strong research, editing and proofreading abilities.
• Ability to understand software development, APIs and IT systems.
• Organisational skills to manage documentation lifecycle and version control.

Required skills

• Microsoft Word
• Google Docs
• Confluence
• Markdown