Senior Account Manager - Enterprise Accounts

About the role

This Senior Account Manager manages allocated accounts as the primary point of contact for clients and internal stakeholders, growing account coverage and share of business while maintaining strong client relationships and profitability.

Key responsibilities

• Grow account coverage by acquiring new logo client accounts and increasing the inquiry share of managed and new clients.
• Increase the share of digital solutions in the portfolio relative to connectivity.
• Maintain 100% prompt and accurate CRM records and provide monthly and quarterly sales forecasts.
• Develop and maintain client relationships, balance prospects and existing opportunities, and keep a 4X pipeline cover of the target.
• Lead sales strategies, analyse market trends and gather competitor intelligence.
• Complete and execute account plans, manage deals through commercial governance, and ensure compliance with legal, contractual and project deployment requirements.
• Identify up-selling and cross-selling opportunities and meet A&R targets within the segment P&L.
• Keep product knowledge and sales skills up to date, visit clients regularly and collaborate across functions, including finance and support, to ensure customer retention.

Required profile

• Minimum 3 years in account management within a telecom environment, solution sales, relationship management and networking technologies.
• Deep knowledge of the mobile and fixed enterprise business industry and its competition.
• Exceptional communication, confidence, sales-oriented mindset, high self-motivation and accountability.

Required skills

• Solution selling, opportunity management and account planning.
• Objection handling, negotiation and relationship building.
• Microsoft and Google applications and CRM usage.

What we offer

• Leave allowance.
• 13th month pay.
• Growth opportunities.
• Gym facility.