Non-Drugs Operation Officer

About the role

The Non-Drugs Operation Officer will oversee the operational performance of non‑pharmaceutical product categories across Medplus stores in Lagos. This full‑time, on‑site position involves inventory monitoring, procurement coordination, and ensuring accurate documentation for non‑drug items.

Key responsibilities

• Coordinate day‑to‑day operations of non‑drug product categories across assigned locations.
• Monitor stock levels, movement, replenishment and product availability, and address operational issues promptly.
• Support stock accuracy, minimize stock‑outs, overstocking and losses, and track KPIs to improve revenue and profitability.
• Liaise with suppliers and internal procurement teams on availability, deliveries, pricing and promotions.
• Conduct regular store visits to assess merchandising, pricing, cleanliness and compliance with SOPs.

Required profile

• Strong operations management skills, including inventory control and process optimisation.
• Solid analytical abilities and attention to detail.
• Excellent communication and interpersonal skills for collaboration with store teams, vendors and internal stakeholders.
• Relevant experience in retail, pharmacy operations, supply chain or store management.
• Bachelor’s degree in Business Administration, Operations Management, Economics or related field preferred.

Required skills

• Proficiency with Microsoft Excel.
• Experience using ERP or inventory management systems.