Hub Manager – Drive Growth and Profitability

About the role

The Hub Manager leads the launch and growth of new hubs/shops, ensuring profitability and operational excellence. This role combines entrepreneurial thinking with hands‑on leadership of Jaza stars.

Key responsibilities

• Support hub growth by acquiring an average of 130 active customers per hub through door‑to‑door sales and customer retention initiatives.
• Drive revenue to achieve roughly $1 M monthly recurring revenue and >$2.8 ARPU by converting pay‑per‑swap users to memberships.
• Coach Jaza stars on sales techniques, customer service, and inventory management to maintain compliance and reduce lost packs.
• Recruit, interview, train and onboard new Jaza stars, and flag any issues that could hinder hub performance.
• Participate in hyper‑care meetings, provide action plans, and report progress to regional coordinators.

Required profile

• Bachelor’s degree in Sales, Administration, Marketing or related field.
• Minimum 5 years of experience in sales, customer relations, entrepreneurship or similar roles.
• Proven leadership ability with experience managing or training teams.
• Strong communication and interpersonal skills, data‑driven decision making.
• Passion for increasing energy access and women’s employment.

Required skills

• Sales
• Sales Management
• Customer acquisition
• Customer retention
• Marketing
• Stakeholder Management
• Communication