Hotel Sales & Business Development Executive

About the role

The Hotel Sales & Business Development Executive drives revenue across rooms, food & beverage, and events by building and maintaining profitable relationships with corporate, travel trade, and individual clients. Reporting to the General Manager, the role represents the hotel in the marketplace and supports the achievement of commercial objectives.

Key responsibilities

• Develop and execute a personal sales plan aligned with the hotel's sales and marketing strategy.
• Identify and secure new business from corporate accounts, travel agencies, tour operators, diplomatic missions, and event organisers.
• Maintain strong relationships with existing clients through regular visits, account management, and engagement.
• Conduct site inspections and presentations showcasing rooms, dining, and event facilities.
• Prepare and negotiate corporate rates, group proposals, and event contracts within approved pricing guidelines.
• Monitor competitor pricing, promotions, and market trends, providing insights to management.
• Meet or exceed monthly, quarterly, and annual revenue and sales activity targets.
• Maintain accurate CRM records, sales pipelines, contracts, and client information.
• Prepare weekly and monthly sales reports, forecasts, and account performance updates.
• Represent the hotel at trade shows, networking events, industry functions, and familiarisation trips.
• Collaborate with Reservations, Front Office, Events, and Marketing to ensure smooth client experiences.
• Address client feedback and service recovery issues promptly, escalating significant matters to the General Manager.

Required profile

• Bachelor's degree in Marketing, Business Administration, Hospitality Management, or a related field.
• 3–5 years proven sales experience within the hotel/hospitality industry, preferably in a luxury or upscale hotel.
• Demonstrated track record of achieving revenue targets and securing new accounts.

Required skills

What we offer

• Opportunity to work with a reputable hotel brand in Lagos.
• Competitive compensation linked to performance.
• Professional development and career growth in hospitality sales.