Front Desk Officer – Reception & Customer Support

About the role

The Front Desk Officer will be the first point of contact for visitors, customers and suppliers at Evergreen Consumer Products. You will ensure a welcoming, organized reception area while supporting administrative functions across the office.

Key responsibilities

• Greet and register visitors, directing them to the appropriate department or employee.
• Maintain an accurate visitor log and enforce access procedures.
• Answer, route and take messages for incoming telephone calls with professional etiquette.
• Handle basic customer and supplier enquiries, escalating issues when needed.
• Receive, sort and distribute mail, packages and courier deliveries.
• Support administrative tasks such as photocopying, scanning, filing and meeting‑room bookings.
• Monitor reception supplies and coordinate replenishment with the Admin Manager.
• Liaise with security personnel to ensure safety and compliance with company policies.

Required profile

• No prior experience required; fresh candidates are welcome.
• Strong communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to maintain confidentiality of company information.

Required skills