Client Service & Sales Executive

About the role

Digital Skills Centre, a technology and digital skills training organisation, is hiring a Client Service & Sales Executive for its Ikorodu office. The role manages client enquiries, front-desk activities and customer relationships while driving programme enrolments and sales conversions. It is a customer-facing, target-driven position combining client service, sales development and administrative support, with a 6-day-a-week schedule and immediate resumption.

Key responsibilities

• Welcome walk-in visitors, prospective candidates and existing clients, and respond promptly to calls, WhatsApp messages and enquiries.
• Provide accurate information on training programmes, fees, schedules and payment options, and manage appointments, registrations and enquiries.
• Make outbound calls to prospects, identify potential customers and follow up consistently to convert enquiries into paid registrations.
• Support sales campaigns, promotional activities and lead generation, and work toward assigned sales targets.
• Maintain records of enquiries, follow-ups, registrations and sales, keep the reception and office organised, and document all customer interactions.

Required profile

• Experience in sales, customer service, business development, front-desk operations or a related field is an advantage.
• NYSC Youth Corps members with relevant skills and strong communication abilities are welcome.
• Candidates living in or around Ikorodu have an advantage.

Required skills

• Excellent verbal and written communication and strong customer relationship management.
• Confidence in making outbound calls, handling objections and following up with prospects.
• Basic computer proficiency and familiarity with Microsoft Office and digital communication tools.
• Strong organisational skills, initiative, attention to detail and ability to work independently.

What we offer

• Fixed monthly salary of N100,000 plus performance-based commission on qualifying sales (7% on revenue between 3M and 8M, 10% on 8M to 10M, 12% on 10M and above).
• Practical experience in sales, customer relations and business development in a professional working environment.

To apply, send an updated CV and a brief introduction covering your location, relevant experience and availability by resumption.