Call Screening Agent (Remote)

About the role

This is a fully remote Call Screening Agent position where you screen candidates by short phone calls and help them reach a recruiter interview. You receive candidate lists, ask approved questions, note answers and book ready candidates. A recruiting team lead guides your work and answers questions outside the call outline. The role pays a monthly base salary plus bonus opportunities.

Key responsibilities

• Review the screening questions before opening the candidate list in an applicant tracking system such as Lever.
• Call candidates via a business phone system or dialer such as Dialpad, introduce yourself and explain why you are calling.
• Ask about interest, availability, a quiet workspace and spoken English, following the outline and writing down answers.
• Explain the next step simply, mark candidates as ready, not now or not a fit, and book ready candidates with a recruiter using a tool such as Calendly.
• Send interview reminders, call back after missed interviews and help reschedule when appropriate.
• Record call results, answers and next actions in the tracking system and share screening notes with the recruiter.
• Answer simple candidate questions with approved information; send other questions to the team lead.
• Mark wrong numbers, duplicates and withdrawals, keep candidate data private and meet quality standards.

Required profile

• Professional spoken and written English, as calls are mostly with candidates and teams in the United States.
• A computer, a mobile phone, a stable internet connection and reliable electricity.
• No recruiting experience required; related phone, customer service, scheduling or administrative experience is preferred.
• Calm, friendly phone voice and ability to explain each step clearly.
• Willingness to learn the named tools through guided practice, respect for candidate privacy and ability to listen without interrupting.

Required skills

• Applicant tracking system (e.g. Lever)
• Phone dialer (e.g. Dialpad)
• Scheduling and calendar tool (e.g. Calendly)

What we offer

• Fully remote work from home.
• Structured onboarding and training on the tools, questions, call notes and booking steps.
• Regular check-ins with the team lead and feedback.
• Growth opportunities within the team and bonus opportunities.