Administrative Receptionist

About the role

Ellasot Consulting is hiring a full-time Administrative Receptionist in Port Harcourt, Rivers State. The role covers welcoming visitors and guests, handling calls, managing the reception area and providing general administrative support.

Key responsibilities

• Welcome visitors, clients and guests professionally and direct them to the right person
• Answer, screen and transfer incoming calls promptly, and respond to general inquiries
• Receive, sort, record and distribute mail, deliveries and correspondence
• Schedule appointments, maintain visitor registers and coordinate meetings
• Keep the reception area neat, organized and professional
• Provide administrative support such as filing, photocopying, scanning, data entry and document preparation
• Manage office supplies and notify the supervisor when they need replenishing
• Maintain accurate records of visitors, calls, appointments and deliveries
• Handle inquiries and complaints courteously, refer complex issues to the relevant personnel
• Coordinate with other departments and keep company information confidential

Required profile

• Minimum of an OND in Business Administration, Office Technology and Management or a related field is an advantage
• Previous experience as a receptionist, front desk officer or administrative assistant is desirable
• Ability to multitask, prioritize and work with minimal supervision
• Professional appearance, courtesy and a positive attitude

Required skills

• Excellent verbal and written communication and good telephone etiquette
• Proficiency in Microsoft Word, Excel, email and other basic office applications
• Strong organization, attention to detail and problem-solving