HR and Operations Officer

About the role

The HR and Operations Officer will support G.O.A Group’s education business in Lagos by managing recruitment, onboarding, staff records and daily operational activities. This role bridges human resources and office administration to ensure smooth workflow and a positive workplace culture.

Key responsibilities

• Coordinate recruitment, onboarding and maintain staff records.
• Support employee performance management, attendance tracking, training and development initiatives.
• Implement HR policies, procedures and operational systems.
• Oversee daily administrative and operational activities.
• Monitor staff productivity, deadlines and departmental performance.
• Assist management with reports, KPIs and process improvement recommendations.
• Ensure effective communication and coordination across teams.
• Maintain a professional, positive and productive workplace environment.

Required profile

• Minimum HND/Bachelor’s degree in HR, Business Administration, Management or a related field.
• At least 2 years of experience in HR, administration or operations.
• Excellent organization, communication and problem‑solving abilities.
• Strong attention to detail and capacity to manage multiple priorities.
• Ability to work independently, take initiative and uphold confidentiality.

Required skills

• Microsoft Office
• Google Workspace