General Manager

About the role

We are seeking a proactive General Manager to oversee the day‑to‑day operations of our restaurant in Lagos. This role blends operational leadership, staff management, and business development to drive sales, maintain quality standards, and enhance customer satisfaction.

Key responsibilities

• Manage daily restaurant operations and enforce standard operating procedures.
• Recruit, train, and supervise staff to ensure high performance.
• Drive sales, profitability, and customer retention through strategic initiatives.
• Monitor inventory, food, and labour costs to optimise margins.
• Maintain food quality, hygiene, and compliance with health regulations.
• Handle customer feedback, resolve complaints, and ensure a positive guest experience.
• Develop promotions, catering services, and event opportunities to generate additional revenue.
• Implement continuous improvement measures across all restaurant functions.

Required profile

• Minimum of 2 years of relevant experience in restaurant or hospitality management.
• Degree in a related field (e.g., Hospitality Management, Business Administration).

Required skills