Admin Assistant / Customer Advisor

About the role

We are looking for a proactive Admin Assistant/Customer Advisor to support daily office operations and provide excellent service to our clients. You will handle communications, organise documentation, and assist customers through phone, email and chat while collaborating with internal teams.

Key responsibilities

• Respond to inquiries, follow up on pending emails and create client correspondence.
• Organise document folders for easy access and maintain records in Microsoft Word and Excel.
• Source and submit proposals on LinkedIn, Indeed, Glassdoor and client websites.
• Schedule and coordinate client meetings.
• Use ChatGPT and AI tools to optimise proposals and documents.
• Handle customer requests, order tracking, returns and complaint resolution.
• Maintain detailed interaction logs and gather feedback for service improvement.

Required profile

• Minimum 1 year of relevant work experience.
• Preferred age range 22‑28 years.
• Typing speed of 30‑35 WPM.
• Strong interpersonal communication and ability to work independently under pressure.
• NYSC members are encouraged to apply.
• No gender preference; computer literacy required.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Office suite
• LinkedIn
• Indeed
• Glassdoor
• ChatGPT (AI‑assisted writing)

What we offer

• On‑site accommodation (place to sleep) available.
• Shift‑based work schedule.