Technical Sales Agent

About the role

The Technical Sales Agent will drive adoption of Safi’s smart‑meter and LPG solutions across targeted neighborhoods in Lagos. You will guide households through product awareness, enrollment, installation, and post‑sale support, ensuring a seamless experience from first contact to ongoing usage.

Key responsibilities

• Conduct street‑level campaigns to raise awareness and encourage families to compare current energy methods with Safi’s economical and safe alternatives.
• Manage end‑to‑end enrollment, including KYC data collection, bank account setup, and PropCo training, while promoting mobile‑app adoption for billing.
• Perform pre‑installation home inspections, configure and install Kibo smart meters and 12.5 kg LPG cylinders with technical precision.
• Carry out post‑installation audits, user surveys, loyalty‑point awards, and monitor for fuel‑stacking to maintain service quality.

Required profile

• Comfortable working with numbers and explaining them clearly to non‑technical audiences.
• Agile learner able to master Kibo’s software and hardware architecture quickly.
• High integrity, kindness, and a genuine desire to serve local communities.
• Strong interpersonal skills for building trust and delivering excellent customer service.

Required skills

• Kibo software
• Kibo hardware
• Smart meter installation
• Mobile app onboarding and billing