Hotel Laundry Personnel

About the role

The Hotel Laundry Personnel will ensure that all linens, towels, staff uniforms and guest laundry are cleaned, pressed and delivered to the appropriate departments in a timely and professional manner. This role is essential to maintaining the high standards of hygiene and guest satisfaction expected at a hospitality establishment.

Key responsibilities

• Sort, wash, dry, iron and fold hotel linens, towels, staff uniforms and guest laundry.
• Operate laundry equipment such as washing machines, dryers, steam presses and ironing machines safely and efficiently.
• Inspect items for stains, damage or wear and report any issues to the supervisor.
• Manage the proper use and storage of detergents, chemicals and cleaning supplies.
• Maintain cleanliness and organization of the laundry room and equipment.
• Track and record laundry quantities and inventory levels.
• Collect and distribute clean linens and uniforms to designated departments.
• Handle guest laundry requests promptly and professionally.
• Follow hotel hygiene, health and safety standards at all times.
• Report equipment malfunctions and maintenance needs promptly.
• Support housekeeping operations as assigned by management.

Required profile

• Minimum SSCE/High School Certificate.
• Previous experience in hotel laundry, housekeeping or a related role is an advantage.
• Good physical stamina and ability to stand for extended periods.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Willingness to work shifts, weekends and public holidays when required.

Required skills

• Operation of industrial laundry machines and equipment.
• Safe handling of cleaning chemicals and detergents.