Front Desk Officer

About the role

We are looking for a Front Desk Officer to serve as the first point of contact for visitors, clients and callers at our Lagos office. The role blends reception duties with basic administrative support, ensuring a professional and welcoming environment for all stakeholders.

Key responsibilities

• Welcome and attend to visitors, clients, and guests in a courteous manner.
• Answer, screen, and direct incoming phone calls.
• Receive, sort, and distribute correspondence, emails, and deliveries.
• Maintain visitor records and office logs.
• Schedule appointments and meetings for management.
• Provide information about the company’s services and operations.
• Keep the reception area clean, organized, and presentable.
• Handle basic customer inquiries and complaints professionally.
• Assist with administrative and clerical duties as assigned.
• Manage office supplies and report shortages when necessary.

Required profile

• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Good organizational and multitasking abilities.
• Professional appearance and attitude.

Required skills

• Microsoft Office Suite