Workforce Relations Partner (North)

About the role

Moniepoint Inc., Africa's all-in-one financial platform, is hiring a Workforce Relations Partner (North) who reports to the Team Lead, Workforce Relations. The partner is a strategic advisor and subject matter expert who maintains a fair, compliant and high-performance workplace culture, covering the entire northern region. Beyond case management, the role advises business leaders and Workforce Business Partners on policy interpretation, conflict resolution and cultural alignment.

Key responsibilities

• Resolve complex independent contractors relations cases fairly and consistently with partners, Workforce Business Partners, the Legal team and other stakeholders.
• Advise on disciplinary actions, grievances, investigations and terminations in line with local labor laws and internal policies.
• Act as a consultant to leadership teams, identifying systemic issues and recommending proactive interventions.
• Analyze trends and case data to drive preventive strategies and inform policy updates.
• Partner with the Employee Relations Partner to design, review and implement employee relations frameworks, policies and toolkits.
• Build ER capability across the People Team and business leaders through coaching and education.
• Support change management and culture programs, and lead or support sensitive investigations with due process and confidentiality.

Required profile

• 3-6 years of progressive HR or Employee Relations experience, including direct case management in a complex or regulated environment.
• Strong knowledge of labor laws and employment practices across multiple geographies; African experience is an advantage.
• Proven experience managing investigations, conflict resolution and policy enforcement.
• Excellent stakeholder management and influencing skills, able to engage senior leaders.
• Calm, objective and empathetic, with strong judgment and the ability to see patterns behind cases.

Preferred qualifications

• Professional certification such as CIPM, SHRM or a relevant legal/ER specialization.
• Experience in fintech, banking or other multi-entity organizations.
• Demonstrated success implementing ER frameworks or leading cross-functional risk mitigation initiatives.

What we offer

• Competitive compensation and comprehensive benefits.
• Fully remote or flexible work culture with support for learning and professional development.