Telesales Executive – Outbound & Inbound Sales

About the role

The Telesales Executive will join WOWBIIBUDDZONE’s Lagos office to promote the company’s educational products and services. Working on both outbound and inbound calls, you will engage prospects, convert leads into sales, and help the organization reach its growth targets.

Key responsibilities

• Make outbound calls and handle inbound inquiries to generate interest in WOWBII’s education solutions.
• Identify and qualify potential customers, explain product features and benefits, and address questions.
• Follow up on leads, negotiate terms, and close sales to meet or exceed set targets.
• Maintain accurate records of calls, emails, and sales activities in the CRM system.
• Provide timely feedback from customers to the sales team and suggest improvements to sales approaches.
• Deliver professional customer support throughout the sales process, ensuring a positive experience.

Required profile

• Strong verbal communication and active listening skills.
• Proven experience in customer service, handling objections, and resolving issues.
• Demonstrated ability to work toward targets in a high‑volume call environment.
• Professional attitude, reliability, and willingness to learn about the education sector.

Required skills

• Basic computer literacy.
• Familiarity with CRM or call‑tracking tools.
• Experience with social media management (a plus).