Talent Development & Performance Specialist

About the role

The Talent Development and Performance Specialist strengthens employee performance and organisational capability so that employees and managers have the clarity, skills, support and development needed to deliver business results. The role owns the organisation's performance management, learning and capability development agenda and partners with Talent Management on talent development initiatives. It diagnoses the root causes of performance gaps and applies the right intervention, such as training, coaching, management action, process improvement or another organisational solution.

Key responsibilities

• Own and improve the performance management framework, coordinate the annual performance cycle (goal setting, reviews, calibration) and build manager capability in feedback, coaching and performance conversations
• Develop and run the annual learning and development plan, conduct training needs analysis, design technical, functional, behavioural and leadership interventions, manage learning partners and providers, oversee the learning ecosystem (including LMS/Udemy) and evaluate learning effectiveness
• Maintain and evolve the competency framework, identify current and future capabilities, partner with business leaders on capability gaps and integrate competencies into performance, learning and development
• Develop and coordinate programmes for new and existing managers, and design leadership development interventions
• Use performance, learning and people data to diagnose capability and performance issues, recommend interventions beyond training, maintain performance and learning dashboards and report insights to the Head of HCM and leadership team
• Work with Talent Management on succession planning, high-potential development, talent reviews, career development and development plans for critical talent

Required profile

• Bachelor's degree in Human Resources, Business Administration, Psychology, Organisational Development or a related field
• 5+ years of relevant HR experience, with strong experience in performance management, learning and development or organisational development
• Experience designing and implementing performance and capability frameworks
• Experience using people data to diagnose issues and inform decisions
• Professional HR qualification is an advantage

Required skills

• Strategic and commercial thinking, business partnering and stakeholder management
• Performance management, learning and capability development, problem diagnosis and data-driven decision making
• Coaching and facilitation, strong analytical, communication and execution skills