State Manager

About the role

The State Manager will be responsible for driving merchant acquisition, SME loan growth, and the performance of Business Development Managers (BDMs) and Business Developers (BDs) within the assigned state. The role requires strong leadership, market expansion expertise, and the ability to build, coach, and manage high‑performing field sales teams while ensuring operational excellence and target achievement.

Key responsibilities

• Drive merchant acquisition and SME business growth across the assigned state.
• Recruit, coach, and manage BDMs and BDs to achieve sales and productivity targets.
• Identify high‑potential markets and develop effective expansion strategies.
• Monitor field activities, ensure compliance with SOPs, and improve market execution.
• Analyze sales performance and market trends to drive continuous improvement.

Required profile

• Bachelor’s degree in Business Administration, Marketing, Economics, or a related field.
• Minimum of 3‑4 years’ experience in sales management, merchant acquiring, SME lending, agency banking, or fintech operations.
• Proven experience leading field sales teams and driving market expansion.
• Strong understanding of merchant acquisition, business development, and performance management.
• Experience in fintech, banking, digital lending, or micro‑finance is mandatory.