Secretary

About the role

The Secretary will be the first point of contact for visitors and callers, providing professional support to prospective students and staff. This role involves handling administrative tasks, maintaining records, and ensuring a welcoming office environment.

Key responsibilities

• Attend to walk‑in visitors, phone calls, WhatsApp messages and other enquiries.
• Provide information to prospective students about driving lessons, registration procedures, fees, schedules and services.
• Register new students, maintain accurate records and manage student documentation.
• Schedule driving lessons, coordinate appointments and assist with instructor timetables.
• Prepare, receive and organise office correspondence, letters and reports.
• Maintain filing systems, office records and student databases.
• Assist with payment documentation, receipts and basic financial records.
• Monitor office supplies and ensure a neat reception area.
• Support management with daily administrative tasks and handle confidential information responsibly.

Required profile

• Minimum SSCE certificate; OND, HND or degree in Secretarial Studies, Business Administration or related field is an advantage.
• Previous experience in a secretarial, receptionist, customer service or administrative role is a plus.
• Good verbal and written communication skills.
• Honesty, punctuality, confidentiality and a professional attitude.
• Ability to work independently and as part of a team.

Required skills

• Microsoft Word
• Microsoft Excel
• Email and internet usage
• WhatsApp for professional communication