Front Desk Officer

About the role

The Front Desk Officer will be the first point of contact for visitors and callers, ensuring a warm and professional welcome. This role supports daily administrative tasks and helps maintain an organized front office environment.

Key responsibilities

• Greet and attend to walk-in customers and visitors warmly.
• Answer and route incoming calls professionally.
• Maintain a clean, organized, and welcoming front desk area.
• Provide basic administrative support including data entry and record‑keeping.
• Manage customer inquiries and provide accurate information about the brand.
• Support appointment scheduling, event coordination, and internal communications.
• Monitor front office supplies and ensure timely replenishment.
• Represent the brand in a courteous and professional manner at all times.

Required profile

• Minimum of OND / NCE / HND in any discipline.
• Previous front desk or customer‑facing experience is an added advantage.
• Excellent verbal and written communication skills.
• Strong interpersonal and multitasking abilities.
• A well‑presented, friendly, proactive, and dependable individual.
• Ability to handle tasks efficiently in a fast‑paced environment.

Required skills

• Proficient with Microsoft Office Suite.
• Proficient with basic digital tools.