Sales Representative

About the role

We are looking for a proactive Sales Representative to drive online sales for our growing e‑commerce brand. You will engage customers across email, chat and social media, and help merchants get listed on our platform.

Key responsibilities

• Drive online sales through proactive engagement via email, chat and social media, handling inbound inquiries.
• Upsell and cross‑sell products to increase average order value.
• Manage sales pipelines and achieve or exceed monthly quotas.
• Onboard merchants and follow up on product listings.
• Process orders, track shipments and coordinate returns with logistics.

Required profile

• Minimum 2 years of experience in e‑commerce sales or customer service.
• Strong written and verbal communication with the ability to persuade and build rapport.
• Ability to interpret sales metrics and make data‑driven decisions.
• Comfortable working in a fast‑paced online retail environment.

Required skills

• Proficiency with CRM tools.
• Experience using marketplace platforms.

What we offer

• Competitive monthly salary with commission.
• Flexible work arrangements.
• Opportunities for career growth within a scaling e‑commerce brand.