Sales Performance Analyst

About the role

CredPal, a financial technology company offering credit cards and investment solutions, is looking for a data-driven Sales Performance Analyst in Lagos on a full-time hybrid basis. The analyst optimizes sales efficiency, enhances revenue generation and supports data-backed decisions by analyzing sales metrics, monitoring pipeline performance and helping the sales team meet and exceed targets.

Key responsibilities

• Track and coach the sales team so it meets and exceeds targets, adjusting strategy as needed
• Generate daily, weekly and monthly sales reports on individual and team performance
• Monitor and analyze KPIs, identify trends and highlight areas for improvement
• Analyze conversion rates and pipeline efficiency to boost revenue
• Manage and assign leads, track accounts and customers, and manage CRM data quality
• Conduct sales forecasting and give recommendations for goals and capacity planning
• Identify process bottlenecks and suggest optimizations, including automation
• Work with sales teams to improve strategy, targeting and engagement

Required profile

• Bachelor's degree in Business, Finance, Economics, Data Analytics or a related field
• Proven experience in a similar role in fintech or financial services
• 2-4 years of experience in sales analytics, business intelligence or a related role
• Experience in sales pipeline management, forecasting and performance tracking
• Strong collaboration and communication skills, able to present findings to stakeholders

Required skills

• Excel, Power BI, Zoho CRM, Salesforce and SQL
• Sales forecasting and KPI monitoring
• Automation and analytics experience

What we offer

• Competitive salary and performance-based bonuses
• Professional development and growth opportunities
• Hybrid work options