Retail Sales Manager – Corporate & Lifestyle Gifting

About the role

We are looking for a dynamic Retail Sales Manager to drive business growth in both retail and corporate gifting. Based in Lagos, you will lead sales initiatives, generate leads, and deliver tailored proposals to high‑end clients.

Key responsibilities

• Develop and implement sales and business development strategies to achieve revenue targets and expand market reach.
• Identify and pursue new business opportunities in corporate gifting, events, hospitality, and high‑end retail.
• Prepare and send business proposals, tailored pitches, and service decks to potential clients.
• Lead, mentor, and motivate the sales team to meet individual and team KPIs.
• Build and nurture relationships with existing and prospective clients to drive loyalty and repeat business.
• Collaborate with marketing and merchandising teams to align product offerings and campaigns with client demands.
• Oversee customization and personalization services for clients, ensuring high standards and brand alignment.
• Monitor key sales metrics, analyze performance data, and adjust tactics accordingly.
• Manage pricing strategy, sales forecasting, and budget planning in partnership with operations.
• Represent the company at industry events, trade shows, and networking engagements to build visibility and generate leads.

Required profile

• Bachelor’s degree in Business Administration, Marketing, Sales or related field.
• 5–8 years of experience in business development or B2B sales, preferably in gifting, retail or lifestyle.
• Proven track record of generating leads, closing high‑value deals and meeting sales targets.
• Experience with premium, custom or personalized products is a strong advantage.
• Strong leadership, team management and performance coaching abilities.

Required skills

• Proficiency with CRM tools and pipeline management.
• Excellent proposal writing, client presentation and negotiation abilities.
• Strong organizational and time‑management skills.
• Creative thinking for bespoke client solutions.