Restaurant Manager

About the role

An experienced, energetic and guest-focused Restaurant Manager is sought to lead daily restaurant operations and deliver consistently high standards of food and beverage service. The role covers managing people and service delivery, maintaining guest satisfaction, controlling costs and supporting revenue growth, and calls for strong operational leadership and proven restaurant management experience in a hospitality setting.

Key responsibilities

• Oversee daily service, opening and closing routines, and smooth restaurant operations, coordinating staffing, reservations, seating and guest flow.
• Maintain high standards of food presentation, service quality, cleanliness and ambience, and enforce service procedures with the kitchen and other departments.
• Supervise, coach, train, motivate and evaluate staff; prepare duty rosters, run pre-service briefings and build a culture of teamwork and accountability.
• Resolve guest complaints promptly, monitor satisfaction and build relationships with regular customers.
• Monitor daily sales against revenue targets, control food and beverage costs, stock usage and wastage, and ensure accurate billing and sales reconciliation.
• Enforce food safety, hygiene and workplace safety standards, inspect facilities and ensure compliance with policies and standard operating procedures.

Required profile

• Degree or HND in Hospitality Management, Hotel Management, Business Administration or a related field.
• At least 4 years of relevant restaurant experience, including supervisory or management responsibilities.
• Prior restaurant management or supervision experience in the hospitality industry is mandatory.
• Ability to perform well during busy service periods and maintain attention to detail.

Required skills

• Strong knowledge of food and beverage operations, service standards and guest relations.
• Proven staff management, cost control and revenue performance experience.
• Familiarity with restaurant POS systems, stock controls and sales reports.
• Excellent leadership, communication, problem-solving and customer service skills.