Relationship Manager – Merchant Acquisition

About the role

FairMoney is seeking a Relationship Manager to lead its offline merchant acquiring business across a variety of sectors such as supermarkets, pharmacies, restaurants, and hotels. The role focuses on expanding the merchant network, driving sales revenue, and ensuring the profitability of the region.

Key responsibilities

• Develop and execute strategic plans to grow merchant acquisition and meet sales targets.
• Lead, coach, and monitor a high‑performance Merchant Acquisition team.
• Track daily, weekly and monthly KPIs, ensuring targets are consistently exceeded.
• Motivate Key Account Managers to achieve their individual KPIs.
• Meet regional quotas for transaction value, volume and revenue.
• Analyse market trends and provide competitor feedback to senior management.
• Maintain strong product knowledge to advise merchants effectively.
• Visit active and inactive merchants, retrieving POS terminals when necessary.

Required profile

• Bachelor’s degree in Sales, Marketing or a related field.
• 6‑8 years of experience in merchant acquisition or related sales business.
• Proven track record of managing and motivating a sales team.
• Possession of an Android smartphone for field activities.

Required skills