Production Manager & Outlet Supervisor

About the role

FactBase Consulting Limited is hiring a Production Manager and Outlet Supervisor in Abuja, Marina. The role covers the main store and the campus kiosk, overseeing daily operations, staff and product quality.

Key responsibilities

• Oversee daily operations, opening and closing procedures and cleanliness standards for the main store and the campus kiosk.
• Schedule, train and motivate cashiers and scoopers to deliver seamless customer service.
• Monitor freezer temperatures, manage product transfers without breaking the cold chain and minimise waste.
• Reconcile daily cash and POS transactions, manage stock levels against sales and ensure zero variance.
• Maintain high brand standards for walk-in families at the main branch while keeping service queues fast and efficient for students during short campus breaks.

Required profile

• HND, B.Sc. or B.Tech in Food Science, Microbiology, Hospitality Management, Business Administration or a related field.
• At least two years of supervisor experience in a Quick Service Restaurant, hospitality or retail environment, ideally handling perishable food or dairy products.
• Ability and willingness to manage time and commute efficiently between the main outlet and the campus.
• Firm leadership style, excellent communication skills and an uncompromising stance on hygiene and food safety.

Required skills

• Strong arithmetic and cash reconciliation skills.
• Proficiency with retail POS systems and sharp inventory tracking.