Process Improvement Specialist

About the role

A leading Nigerian ship owner and operator, providing tailor-made solutions across the oil and gas supply chain, is seeking a highly analytical and detail-oriented Process Improvement Specialist. The role drives operational efficiency, streamlines workflows and strengthens governance across business functions by identifying process gaps, redesigning workflows and implementing scalable, technology-driven solutions.

Key responsibilities

• Identify inefficiencies and bottlenecks across business processes
• Redesign and document optimized workflows, SOPs and process maps
• Collaborate with stakeholders to validate and implement improved processes and support automation with data and IT teams
• Track process performance using KPIs and analytics tools, recommend improvements and identify digital transformation opportunities
• Maintain process documentation, version control and SOPs, ensure compliance with internal policies and regulations, and conduct periodic audits
• Work with department heads to align processes with business goals and facilitate training on new processes

Required profile

• Bachelor's degree in Business Administration, Engineering, Operations Management or a related field
• 2-3 years of experience in process improvement, business analysis or operations for a top organization
• Certifications in Lean Six Sigma, Process Improvement or Project Management are an added advantage

Required skills

• Microsoft Office Suite (Excel, Word, PowerPoint)
• Process mapping tools such as Visio or Lucidchart
• Power BI, Power Automate or similar tools are an advantage
• Analytical, problem-solving and stakeholder management skills; ability to manage multiple priorities and meet deadlines