Operations Supervisor

About the role

We are looking for a proactive Supervisor to lead daily operations at our Port Harcourt office. The role involves overseeing staff activities, ensuring high‑quality customer service and supporting the achievement of business objectives.

Key responsibilities

• Supervise and coordinate daily activities of staff members.
• Monitor performance, prepare daily reports and update management.
• Maintain operational efficiency and excellent customer service delivery.
• Train, guide and support team members as needed.
• Manage schedules, attendance and enforce staff discipline.
• Identify operational challenges and propose practical solutions.
• Ensure compliance with company policies and procedures.
• Assist management in planning and executing business objectives.

Required profile

• Female candidate preferred and residing near NTA and its environs.
• Minimum HND in Business Administration, Management or related field.
• At least 3 years of experience in a supervisory or team‑lead role.
• Strong leadership, problem‑solving and communication abilities.
• Ability to work under pressure, meet deadlines and maintain a professional appearance.

Required skills