Operations & Administrative Personnel

About the role

Deecla Services Ltd is hiring a full-time Operations & Administrative Personnel based in Lagos (Marina). The role covers client service, office administration, record keeping and basic inventory support, working with internal teams, external vendors and management.

Key responsibilities

• Respond to client enquiries, manage correspondence and follow up on outstanding requests, while maintaining accurate client records.
• Monitor customer orders and help prepare quotations, invoices, receipts and delivery notes in Sage.
• Welcome visitors, coordinate appointments and support daily office activities.
• Coordinate with external service providers and vendors for timely fulfilment of orders and deliveries.
• Maintain physical and electronic filing systems for company and client documents.
• Record petty cash transactions and expenses, assist with monthly reconciliations and keep supporting documentation.
• Maintain financial and statutory tax records, including PAYE and FIRS documentation.
• Assist with reports, proposals, presentations, brochures and other business documents.
• Maintain inventory records, check stock periodically, report discrepancies and organise documents for year-end audit.
• Prepare routine administrative and operational reports and track outstanding client requests and tasks.

Required profile

• HND in Business Administration, Management, Accounting or a related discipline.
• Strong written and verbal communication skills.
• Good organisational skills, attention to detail and time management.
• Ability to keep accurate records, handle confidential information and manage multiple tasks.
• Ability to work independently and collaboratively.
• Familiarity with Sage, Google Workspace or similar tools is an advantage.

Required skills

• Proficiency in Microsoft Word, Excel and PowerPoint.
• Project coordination, client service and record keeping.
• Problem solving, multitasking and confidentiality.