Multiple open positions in Lagos

About the role

Mwanga Limited, a technology‑driven business support firm operating in Africa, is hiring for several full‑time positions in Lagos, Nigeria. The roles span customer support, data analysis, human resources, workforce management, and IT support, offering candidates the chance to join a fast‑growing company focused on debt collection, data‑driven decision making, and customer relationship management.

Key responsibilities

• Customer Support / Sales Onboarding Agent: handle inbound inquiries, guide new customers through onboarding, and maintain service quality.
• Data Analyst: collect, clean, and analyse customer data to support strategic decisions.
• Senior HR Officer: manage recruitment, employee relations, and HR policies.
• Workforce Management Analyst – Call Center: forecast staffing needs, optimise schedules, and monitor performance metrics.
• IT Support Officer: provide technical assistance, troubleshoot hardware/software issues, and maintain IT infrastructure.

Required profile

• Relevant secondary or tertiary education for the specific role.
• Strong communication skills in English; Hausa language proficiency for the Hausa‑speaking onboarding role.
• Ability to work in a fast‑paced, customer‑centric environment.

Required skills

• No specific technical skills were listed in the posting.

What we offer

• Competitive net salaries ranging from N100,000 to N300,000 per month, depending on the position.
• Full‑time, on‑site employment in Lagos.
• Opportunities for professional growth within a dynamic, technology‑focused company.