Mobile Phone Retriever (Buy Now Pay Later)

About the role

Palmpay is hiring Mobile Phone Retrievers to recover mobile phones from non‑compliant customers and ensure they are safely delivered to service centres. The role is field‑based and involves direct interaction with merchants, agents and customers in the Badagry area.

Key responsibilities

• Retrieve mobile phones from merchants and agents.
• Confirm device details and update records accurately.
• Ensure safe handover of devices to the operations/technical team.
• Communicate politely with customers and follow company procedures.

Required profile

• Minimum SSCE/OND qualification.
• Prior experience in fieldwork, operations or customer service is an advantage.
• Trustworthy, attentive to detail and able to work with minimal supervision.
• Basic smartphone usage for logging and reporting.

Required skills

• Smartphone usage for data entry and reporting.