Key Account Manager

About the role

We are looking for a proactive Key Account Manager to lead and grow our strategic customer relationships. You will act as the primary point of contact for assigned accounts, driving revenue through upselling and cross‑selling while ensuring high customer satisfaction.

Key responsibilities

• Manage and nurture relationships with assigned key accounts.
• Identify and pursue upselling and cross‑selling opportunities to increase account revenue.
• Negotiate contracts, pricing, and service agreements.
• Resolve customer inquiries and issues promptly.
• Collaborate with internal teams to guarantee timely delivery of products and services.
• Monitor account performance, prepare regular reports, and develop strategies to meet sales targets.

Required profile

• 3‑5 years of experience in account management, B2B sales, or a related field.
• Strong negotiation and contract management abilities.
• Excellent relationship‑building and customer‑service orientation.
• Proven track record of identifying and closing upsell or cross‑sell deals.
• Effective communication, presentation, and interpersonal skills.
• Problem‑solving mindset with a focus on customer success.

Required skills