Key Account Manager – Fragrance Consumer Products

About the role

Givaudan, a global leader in fragrance, beauty and taste and wellbeing, is hiring a permanent Key Account Manager for its Fragrance Consumer Products Sales team covering Central East Southern Africa and Nigeria. Based in Nigeria and reporting to the Fragrances and Beauty Country Manager, the role supports the expanding customer base in Nigeria and Cameroon and increases market share in Personal Care, Home & Air Care and Fabric Care. You will develop business plans for strategic customers to deliver fragrance solutions.

Key responsibilities

• Understand customers and their brands, and grow and defend existing Givaudan business in specific fragrance product segments
• Set up, review and monitor account plans, sales forecasts and budgets, and follow goals versus targets (sales, gross profit, win rate) with corrective action when needed
• Build relationships with key internal and external decision-makers and attract new business through mutual opportunities
• Build a project pipeline and use Givaudan's resources efficiently
• Monitor fragrance trends, competitors and product development, and position Givaudan products and technologies
• Manage customer briefs and proactive innovation and development projects

Required profile

• Bachelor's degree in a relevant discipline
• 7+ years of experience in B2B sales, key account management, business development or a techno-commercial role in fragrance, cosmetics, chemicals, specialty oils, flavour ingredients or related sectors, preferably internationally
• Good knowledge of customers, competition and an existing customer network is ideal
• Ability to manage and resolve customer complaints promptly
• Strong passion for fragrance
• Excellent oral and written English and good commercial skills
• Able to travel frequently within Africa (30-40%)

What we offer

• An attractive package with benefits
• Opportunities for progressive learning and development
• A creative team environment
• Annual bonus