Integration Support Engineer

About the role

The Integration Support Engineer will be the primary technical point of contact for businesses integrating Moniebook’s APIs and SDKs. You will help clients troubleshoot issues, create documentation, and ensure seamless integration experiences. This role sits at the intersection of engineering, support, and product, contributing directly to client success.

Key responsibilities

• Attend meetings with the sales team to understand client integration needs and propose optimal solutions.
• Provide technical assistance to developers and businesses integrating with Moniebook.
• Create and maintain clear, user‑friendly documentation for both technical and non‑technical audiences.
• Develop tutorials, video guides, sample code, SDKs, plugins, and tools to facilitate integration.
• Foster an active open‑source and developer community around Moniebook.
• Communicate feature requests, bugs, and defects to the engineering team.
• Support internal and merchant‑facing applications on the Moniebook platform.
• Test new product features from a developer perspective and relay feedback.

Required profile

• Minimum of 2 years experience as a software engineer.
• Strong problem‑solving and debugging abilities.
• Excellent written and verbal communication skills.
• Ability to produce high‑quality technical documentation.

Required skills

• Java
• C#
• JavaScript
• HTML
• CSS
• React
• Vue.js
• Angular
• SQL
• REST APIs

What we offer

• A people‑first culture that encourages innovation, teamwork, and growth.