In-House IT Technician

About the role

We are seeking a dedicated and proactive In-House IT Technician to support the organisation’s day‑to‑day technology operations. The role involves maintaining, troubleshooting, and improving IT systems to ensure seamless operations and prompt technical support for all users.

Key responsibilities

• Diagnose, troubleshoot, and resolve hardware, software, and basic network issues.
• Install, configure, and update operating systems, applications, and peripheral devices.
• Perform routine system maintenance, updates, backups, and security checks.
• Provide timely technical support and assistance to staff, both on‑site and remotely where required.
• Monitor and manage day‑to‑day computer and IT activities within the organisation.
• Maintain proper documentation of IT issues, solutions, and system configurations.
• Ensure IT equipment is properly maintained and operating efficiently.

Required profile

• Diploma in Computer Science, Information Technology, or a related IT certification.
• Bachelor’s Degree in Information Technology, Computer Science, Network Administration, or a related field (an added advantage).
• Basic knowledge of computer networks, operating systems, and office productivity software.
• Strong problem‑solving skills and the ability to work independently.
• Good communication and interpersonal skills.

Required skills

• Hardware troubleshooting
• Software troubleshooting
• Basic network troubleshooting
• Operating system installation and configuration
• Application installation and updates
• Peripheral device setup
• System maintenance and backups
• Security checks

What we offer

• Competitive remuneration.
• Opportunity to work in a stable and professional environment.
• Hands‑on experience with diverse IT systems and technologies.
• Career growth and skills development opportunities.