Human Resources Operations Analyst

About the role

Finwerd, a flavour company developing and manufacturing flavour systems for the African beverage industry, is looking for an HR Operations Analyst. The role manages the day-to-day HR operations of the organisation while supporting strategic HR initiatives, covering recruitment, onboarding, employee relations, performance management coordination, HR administration, policy implementation and compliance monitoring.

Key responsibilities

• Provide hands-on HR customer service and resolve HR operations issues personally
• Run payroll, benefits administration and leave management, and manage onboarding and offboarding
• Maintain HRIS systems and keep employee records accurate; manage the employee life cycle end to end
• Manage HMO, group life and group personal accident insurance for employees, and prepare HR templates and benefit arrangements in line with contracts, including fixed-term employees, interns and NYSC
• Monitor HR processes for compliance with labour laws and company policies, run routine audits and liaise with regulators such as ITF, PenCom and NSITF
• Support compliance with GMP, food handling and safety regulations, and partner on compliance risk resolution and training
• Coordinate training schedules, track progress against learning objectives and produce post-training feedback reports
• Prepare monthly HR reports on turnover, engagement and compliance, and use data to suggest process improvements
• Manage recruitment logistics, from job postings to offer acceptance, and run onboarding sessions and maintain a candidate pipeline
• Help roll out new policies, run engagement surveys, and carry out HR projects and change management tasks as assigned

Required profile

• Bachelor's degree in Human Resource Management or a related field
• HR certification from a recognised institute (CIPM, HRCI or SHRM)
• 3-5 years of experience in HR management; manufacturing experience is an advantage
• Experience with core HR operations, performance management, policy implementation and employee engagement
• Experience with HR documentation, compliance monitoring and disciplinary processes

Required skills

• Proficiency in HRIS systems, especially Seamless HR
• Microsoft Office Suite and HR reporting tools
• Strong recruitment, onboarding and employee relations skills
• Ability to work independently and support audits, compliance reviews and policy enforcement

What we offer

• Competitive salary
• Health insurance
• Paid time off
• A dynamic, fast-paced work environment